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If you are having any problems, please do not hesitate to submit a support ticket.
Also you can refer to the Quick references below.

Quick references:

Steps for allowing pop ups for Learn Without Limits.

Tutor SignIn Reference

URL for downloading the browser Fire Fox.

www.FireFox.com

URL for downloading the latest Flash Player.

www.adobe.com/products/flashplayer/

URL for checking Internet Speed connection.

http://www.speedtest.net/mini.php

Click on "Begin Test" your "Results for upload should be at least 256 kbps